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Frequently Asked Questions

Everything you need to know about LoanIntelligence.ai

Getting Started

Everything you need to get started

LoanIntelligence.ai is an AI-powered underwriting intelligence platform that transforms complete loan packages into structured data with risk analysis in minutes. Unlike traditional OCR or data extraction tools, we provide comprehensive underwriting assessments including DSCR/LTV calculations, four-dimensional risk analysis, approval recommendations, and complete audit trails.

Pricing & Plans

Transparent pricing and billing

We offer three tiers: API Access at $1 per document (pay-per-use, no minimum commitment), Professional at $1,500/month (25% discounted rate of 75¢/document, includes 1,500 documents, optional Drive integration add-on for +$250/month), and Enterprise with custom pricing (custom spreadsheet mapping, dedicated support, flexible pricing).

Security & Privacy

Your data is safe with us

Yes. We use zero document retention (not stored, ephemeral processing), HTTPS/TLS encryption, AES-256 for stored credentials, isolated instances for Professional/Enterprise tiers, comprehensive access controls, and SOC 2 Type II certified infrastructure.

Accuracy & Quality

Quality and reliability

Our internal testing shows 100% accuracy across 586 validated fields. However, we don't guarantee 100% in production because real-world documents vary. Our system is production-ready and highly accurate with multi-layer validation, authority-based ranking, and complete audit trails. Always verify extracted data before financial decisions.

Integration & Technical

Connect with your tools

Simple: 1) Sign up via Stripe, 2) Get API key from dashboard, 3) POST documents to /api/v1/process endpoint, 4) Receive JSON response with structured data. Full API documentation available after signup.

Features & Capabilities

Powerful capabilities

Complete loan package data: Borrower info (entity, names, credit, net worth, liquidity), Property info (address, type, value, rent roll, taxes), Loan info (amount, rate, term, transaction type), Financial metrics (DSCR, LTV, P&I, monthly costs), Contact info (all parties), and Document checklist (25+ items).

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